In today’s fast-changing insurance environment, Artificial Intelligence (AI) is no longer just a buzzword - it’s a practical tool that can simplify tasks, improve decision-making, and enhance customer service. This course is designed specifically for underwriters, call center agents, claims processors, and other insurance professionals who want to see how AI can make their workday easier and more effective. By the end of this course, you’ll not only understand what AI is, but also how to confidently use it as a supportive partner in your daily workflow.